Why am I in #feds?
Primarily you are in #feds because #help staff have decided that you need operator assistance to solve your problem - further questioning staff in #help about the problem once you have been asked to move to #feds is a waste of everyone's time and you should now focus on working with the operators in #feds to resolve your issue. This brings us nicely to the second point - the operators in #feds do not necessarily know why you're in #feds! That's why you must state your question clearly and concisely - limit yourself to around 3 lines of text and get straight to the point.
This help article's short URL is http://quakenet.org/help/20